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Privacy Statement

MetricTest has created this Privacy Statement in order to demonstrate our company's commitment to privacy. Your right to privacy and data security is a primary concern.

The following discloses our policies and practices regarding the collection, use and disclosure of any Personal Information you submit to us through our home page which is located at ("Website").

User Consent

By submitting Personal Information through our Website, you agree to the terms of this Privacy Policy.
You expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed by MetricTest in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.

"Personal Information" is information about you that it is personally identifiable to you like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing. We collect and use Personal Information as described in this Privacy Policy.

Personal Information You Provide to Us

We collect Personal Information that you submit to us voluntarily through our website. The types of Personal Information we collect are:

For registering on the Website:

  • If you contact us to register on the Website, we will collect your full name and e-mail address, company name, state, country, zip code, and telephone number.

For purchasing a product through the Website:

  • If you purchase a product through the Website, we will collect your full name, billing and shipping address and your e-mail address and telephone number.

For contacting us with product-related requests:

  • If you contact us to request a product, to ask product-related questions, or to make an offer or to request a quote for a product, we will collect your full name and e-mail address, company name, state, country, zip code, and telephone number.

If you contact us via e-mail, we will collect your e-mail address and any information contained in the e-mail you send us.

Personal Information Collected Via Technology

We use your IP Address to help diagnose problems with our server, and to administer our Web site. Your IP Address is used to gather broad demographic information. Our site uses cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.

An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. We track IP Addresses solely in conjunction with session cookies to analyze our web page flow.

"Cookies" are small pieces of information that a web site sends to your computerís hard drive while you are viewing a web site. MetricTest may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Website. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Website may not work properly.

Personal Information We Receive From Other Sources

We may receive Personal Information about you from other sources like telephone or fax, if you choose to contact us that way. We may add this information to the information we have already collected from you via our website in order to improve the services we provide.

Use of Information

Registered users of the site receive periodic communications on test equipment and other relevant topics. We define a registered user as someone who has completed our registration form by providing the required contact information on the site or someone that has completed and submitted any of the other forms on the site that specifically requests additional information or a quote for equipment from MetricTest. Demographic and profile data is also collected at our site and can be connected to Personal Information. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. From time to time, MetricTest may sponsor sweepstakes, contests, or other events which require the collection, processing, and storage of individual contact and demographic information to be used for the event. This site contains links to other sites. MetricTest is not responsible for the privacy practices or the content of such Web sites.


We take seriously the issue of safeguarding your privacy online. We exercise great care to secure your personal identifiable information. MetricTest uses SSL technology to ensure your privacy. Internally, we restrict access to personally identifiable information to employees who need access to the information in order to do their jobs. These employees are very limited in number, and are committed to our privacy and security policies. We take the extra step of having our employees execute comprehensive non-disclosure agreements with us, which provides explicit legal confidentiality protections. We review our Web security, and our security policy and practices, with employees on a monthly basis. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

How does METRICTEST.COM make sure my order information is secure?

The safety of your credit card information is important to us, and MetricTest has taken measures to protect the security of your online order information.

MetricTest uses Secure Sockets Layer (SSL) technology to keep your online order information safe. SSL technology encrypts your credit card number, order information and personal information before it is transmitted to protect it from being decoded by anyone other than MetricTest. Our site also displays the VeriSign Secure Site Seal, which indicates that the site has been authenticated by VeriSign and that confidential transactions with the site are secured by SSL encryption.

Once you enter the checkout page, your computer will begin communicating with our server in secure mode. You can check the security of your connection by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at METRICTEST.COM. If you cannot access the secure server for any reason, you can place your order by calling 1-800-417-4370.

Sharing of Personal Information

Except as provided in this Privacy Policy, we do not share Personal Information of individual users with any unrelated third parties. We reserve the right to release the Personal Information concerning a member who we believe is in violation of our content guidelines or if a member does not make due payments on time, even without a subpoena, warrant, or other court order. We cooperate with law enforcement agencies in identifying those who use our servers for illegal activities. We also reserve the right to report any illegal activity to law enforcement for prosecution.

We may use third parties to maintain and store your Personal Information, to operate the Website, to provide services to you and to send you information. These third parties are required not to use your Personal Information other than to provide the services requested by MetricTest.

Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, "Affiliates"), we may in the future. We may share some or all of your Personal Information with these Affiliates, in which case we will require our Affiliates to honor this Privacy Policy. If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.

Regarding Children

We do not intentionally gather Personal Information about visitors of the Website who are under the age of 13.


It is MetricTestís corporate policy to be fully compliant with the CAN SPAM ACT of 2004. This means that we take seriously requests by users that no longer wish to receive communications from us. To discontinue receiving communications from us or to no longer take advantage of our service, send an e-mail to with the word "UNSUBSCRIBE" in the subject line or send us a note to MetricTest, 3486 Investment Blvd., Hayward, CA 94545.


If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please send a message to or call (800) 417-4370.

Notification of Changes

If we are going to use your Personal Information in a manner different from that stated at the time of collection, we will notify you via e-mail. You will have a choice as to whether or not we use your Personal Information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect Personal Information of users already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also e-mail users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

This Privacy Policy was last updated in May 2008.


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